Please arrive for your appointment 15 minutes early, to assist with any additional paperwork required. We try our best to run to schedule and your punctuality is integral.
Please remove all make-up and nail polish before you arrive for your appointment
Before cosmetic appointments:
Please stop the use of retinol and all active skincare products at least 7 days prior to receiving treatment.
Please allow a minimum of 2 weeks prior to an event for advanced Chemical Peels
New patients will be booked for a Cosmetic Consult to determine if treatment is suitable.
Please allow a minimum of 2 weeks after
Before surgical appointments:
If you are having any type of surgery, it is important you don’t stop taking any of your prescription medicines. However, please stop taking any ‘over the counter’ medicines 14 days before your procedure. Speak to our friendly staff if you are unsure what you should and should not stop taking.
Please do not shave any part of your body for surgery, as this increases the risk of infection. Using clippers is fine.
Before Skin checks:
Please wear plain-coloured underwear if you are having a full-body skin check or mole mapping. Multiple colours interfere with the ability of our computer software to read digital images.
Please ensure your skin is free of any artificial tanning products before a skin check or mole mapping. These products “paint over” spots, making diagnosis impossible.
If you have a full-body natural tan, please wait approximately 3 weeks for the tan to fade if you are having mole mapping. Tanned arms and/or legs are fine for skin checks and mole mapping.